A SouthWest Airlines SWOT Analysis
A Southwest airlines SWOT analysis
Let's look at the the mission of Southwest Airlines first.Southwest is dedicated to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
After 38 years of service, Southwest Airlines, is the USA's leading low-fare carrier, continues to differentiate itself from other airlines--offering a reliable product with exemplary Customer Service.
It achieves low cost by flying from/to less popular and expensive city airports in the USA. It uses one aircraft type and so gains efficiency as variety promotes inefficiency.
Southwest is the most productive airline in the sky and offers Customers a comfortable travelling experience. It offers a very comfortable ride with all premium leather seats and plenty of legroom with a young all Boeing 737 fleet.
Let do a SWOT analysis on this airline
Minimise the effect of oil prices rises by hedging their oil purchases and operating the aircraft efficiently.
Continue to cut costs and minimise commitments e.g. aircraft purchases, to minimise the effect of the recession.
Work flat out at attracting customers by providing the best service and value to counter competitors and fall in airline travel.